privacy policy

This privacy policy sets out how Torc Jewellery uses and protects any information that you provide when you use this website.

Torc Jewellery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Torc Jewellery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/03/2021

What we collect

With your permission and full consent, we will collect the following information:

personal details - name etc

contact information including postal address, phone number and email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To take, process and deliver orders

Internal record keeping

We may use the information to improve our products and services

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, but only if you have given your consent to be contacted by selecting 'yes' to receive our newsletter

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications that respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Cookies are used on this website to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used, and to store your personal contact details. They are also used after you have logged on as we use traffic log cookies to identify which pages are being visited, what product searches are being made etc.

This helps us analyse data about webpage traffic and improve our website in order to tailor it more to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from placing an order and from taking full advantage of the website.

Links to other websites

This website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the option to indicate whether you want the information to be used by us for direct marketing purposes. These are always set to 'no' as a default, which means that you will always have to manually and intentionally choose 'yes'.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by changing the settings in your account or by emailing us at now@torcjewellery.com

Torc Jewellery does not disclose customers information to third parties other than when order details are processed as part of the order fulfilment.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. All details of the information which we hold about you is available to view through your personal account.

You may also request details of personal information which we hold about you under the General Data Protection Regulation (GDPR) 2018. If you would like a copy of the information held on you please write to:

Torc Jewellery, 75 Liverpool Road EAST, Church Lawton, ST7 3AD

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at now@torcjewellery.com. We will promptly correct any information found to be incorrect or remove your information if you so wish